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frequently asked questions

Shipping

We ship via USPS Priority Mail - this service is 2-3 days for delivery, depending on zone. If you would like to upgrade to overnight service, add the "Shipping Upgrade" item to your cart. 

Bulk Discounts

We're happy to offer discounts on orders over $200 - please email for details! 

Sales, Specials, and Promotions

We periodically have specials and discount codes available - follow us on Facebook and Instagram to stay in the loop! 

Alternate Transport

USPS doesn't work for everyone! If you would like to arrange for shipment via UPS, FedEx, or air freight, please contact us to arrange. 

Sourcing

Our fish come from many different sources; they may be wild-caught (sustainably) or captive raised on farms or by hobbyists. Let us know if you're curious about the origin of any particular species. 

Fish Clubs and Aquarium Groups

We want to hear from you! We offer discounts on group orders and love the opportunity to support our fellow hobbyists!